Shipping policy

Shipping Policy

At JOGA, we are dedicated to providing you with prompt and reliable delivery services.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item, a gift voucher for the value of the unavailable products, or if you would prefer for us to process a refund.

2. Shipping Costs

2.1 Standard National Shipping:  R100.00 (Free for orders over R1000)

2.2 The cost for shipping will be calculated and added at checkout.

3. Delivery Terms

3.1 Standard National Shipping: Typically 3-5 working days.

3.2 Delivery Time Exceeded: If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.